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Serendip on St. John Policies


Please read through our policies below.

Rates

Please note that each room is subject to a 12.5% USVI Hotel Tax. Rates are based on double occupancy (2 guests) for our Studio units and a maximum of 4 guests for our one-bedroom units. Rates are subject to change without notice.  NOTE: Only a combination of two promotional discounts may be applied per reservation. 

Minimum Stay

There is a 3 night minimum stay (5 nights for the holiday season). Inquiries under 3 nights are considered at management’s discretion and are subject to a $66.00 cleaning fee.


Reservations

Reservations are confirmed with a 50% deposit by MC/Visa. Email confirmation is sent at the time of deposit. The balance is due upon check-in.

Cancellations

All cancellations incur a $50 cancellation fee. Deposits are 100% refundable if written notice of cancellation is received prior to 60 days from the arrival date. Deposits are 50% refundable if written notice of cancellation is received prior to 30 days from the arrival date. Deposits are non-refundable if written notice of cancellation is received 30 days or less from the arrival date.

Credit card refunds are assessed a $25.00 fee and 3.5% bank charge in addition to the $50 cancellation fee.