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Serendip on St. John Policies


Please read through our policies below.

Rates

Please note that each room is subject to a 10% USVI Hotel Tax. Rates are based on double occupancy (2 persons). For additional occupancy please add $25 per day per person 11 years and older. Please add $15 per day per person 10 years and younger. There is no charge for children under 3 years. NOTE: Promotional discounts may not be combined.

Minimum Stay

There is a 3 night minimum stay. Inquiries under 3 nights are considered at management’s discretion and are subject to a $66.00 cleaning fee.

The following time periods are restricted to a 7 night minimum stay and subject to a $25/night surcharge.

  • Summer Holidays: June 26 – July 6
  • December/January Holidays: December 19 - January 5
  • February Holidays: February 13 - February 23
  • Rates are subject to change without notice.

Reservations

Reservations are confirmed with a 50% deposit by MC/Visa. Email confirmation is sent at the time of deposit. The balance is due upon check-in.

Cancellations

All cancellations incur a $50 cancellation fee. Deposits are 100% refundable if written notice of cancellation is received prior to 60 days from the arrival date. Deposits are 50% refundable if written notice of cancellation is received prior to 30 days from the arrival date. Deposits are non-refundable if written notice of cancellation is received 30 days or less from the arrival date.

Credit card refunds are assessed a $25.00 fee and 3.5% bank charge in addition to the $50 cancellation fee.